08 July 2010

Balancing Atmosphere and Convenience

A good little article about using technology in restaurant settings to balance aspects of being customer-friendly. How much can tech speed up the not-fun parts of the meal - like paying! - but not prevent the enjoyable parts of being served by helpful staff?
"When you really think about it, the entire, drawn-out ritual of paying for a meal is pretty silly."
Of course, at MetroORDER, we believe the website and online ordering should be an extension of your atmosphere, not an alternative.

Inside Scoop SF, Paolo Lucchesi, "Is the restaurant check payment system idiotic and obsolete?"

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